If you’ve been involved in a road traffic accident in Northern Ireland that wasn’t your fault:
Why Contact Us First?
Many drivers contact their local garage, insurance company or broker immediately after an accident but doing so can limit your options and increase costs.
When you contact Car Accident Helpline first, you benefit from:
- Independent advice, not insurer-led decisions
- A fair and accurate assessment of your vehicle
- No excess to pay
- Vehicle recovery and car repairs organised
- Replacement vehicle arranged
- Injury claims and legal assistance
We work for you, not the insurance companies.
1
What is an Independent Vehicle Assessment?
Within 48 hours, we arrange for an independent engineer assessor to inspect your vehicle and confirm whether it is:
- Repairable, or
- A total loss
If your vehicle is deemed a total loss, we ensure you receive the best possible valuation, based on real market value — not a low insurer valuation.
How do we ensure no shortcuts are taken when repairing your vehicle?
Modern vehicles require specialist knowledge and equipment. We only work with a select number of vehicle repairers using genuine manufacturer parts and the latest up-to-date equipment and technician training.
Genuine manufacturer
approved parts
Up-to-date
equipment
Fully trained
technicians
How can you sit back and relax during the accident claim process?
You can sit back and relax because we take control of the entire accident claim process for you. This means no chasing insurers and phone calls, no confusing paperwork, and no unnecessary stress. We provide clear advice, professional handling, and work towards a smooth resolution.
- No chasing insurers and phone calls
- No confusing paperwork
- No unnecessary stress
Just clear advice, professional handling, and a smooth resolution.
How can you contact us for accident assistance?
If you’ve been involved in an accident, you should call us first. Don’t rush into decisions with insurers; instead, reach out to Car Accident Helpline for immediate assistance and guidance.